Must be organized, detail orientated and tolerate pressure.Must have a basic understanding of parts used in agriculture, lawn, and sport equipment.All activities support the departments ability to attain 100% of their annual goal.Effective and efficient work processes that improve all aspects of the department.Increased occurrence of repeat customers.Exceed customer satisfaction ratings set by Frontier Ag & Turf.Must maintain current knowledge of John Deere and competitive products by successfully completing required training.Maintain the condition of company inventory, equipment, and tools.Keep accurate records of inventory receipted-in and sold in order to maintain accurate inventory levels.Create an enticing retail sales environment for our in-store customers Maintain a clean and safe work environment for our employees and customers.Work closely with the Service and Sales Departments to supply service parts as needed, promote additional sales opportunities, facilitate attachment sales, maintain accurate inventory counts, and offer customer service support when needed.Provide timely and accurate technical support/information to customers (internal and external).
This position directly impacts customer experience, revenue and profitability and is fundamental to our continued growth and success. Engaging in a pro-active partnership philosophy with our customers will enhance their experience with all business functions within Frontier Ag & Turf. As an integral member of the Parts Department, your position increases customer satisfaction by providing superior customer service to external and internal customers.
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